Terms & Conditions

These terms and conditions apply to all orders placed via the Blooming Baby Showers website and by purchasing online you accept and agree to the terms and conditions below.

We reserve the right to amend our terms and conditions at any time and it is your responsibility to regularly read through them prior to purchase.

Our supply

We reserve the right to refuse to supply any individual or company and for trade clients we reserve the right to withdraw trade login at any point without explanation, even if previously accepted.

Prices stated

All prices on the Blooming Baby Showers website are quoted in Pounds (£) with retail prices including VAT at 20% and trade prices excluding VAT. In both cases, VAT is detailed on the final invoice.

Blooming Baby Showers reserves the right to amend or increase any prices at its own discretion without notice. A delivery fee will be added to all orders prior to payment unless the order meets the free delivery conditions.

Blooming Baby Showers aims to display accurate pricing and descriptions for all products it provides.

Payment of goods

Blooming Baby Showers requires payment in full prior to dispatch and has linked up with Paypal to ensure a safe and easy way to order and pay via our website.  We currently accept payments via Visa, Mastercard, Maestro, debit cards and PayPal through our secure payment gateway.  You will be given payment options during the check out process.

All of your details are protected to ensure a secure transaction.

Order amendment

As we aim to process orders quickly and efficiently, we do have restrictions to changes or cancellations once your order has been placed.

If your order has not been processed, you may amend it or cancel it to receive a full refund.  If your order has already been processed, you will need to place a new order for additional items and a separate delivery charge may be incurred.  Order cancellations at this stage may be subject to an administration fee and refunds may not be made in full.

Should you wish to cancel your order after it has been dispatched, you must follow our returns procedure. You will be liable for all return delivery costs and administration fees and your original delivery charge will not be refunded.

Incomplete, damaged or missing orders

If your order arrives incomplete and our confirmation email or paperwork included with the package does not give a satisfactory explanation, please inform us within 3 working days and we will try to rectify the situation immediately.  If any goods arrive damaged, please follow our Refunds & Returns section below. 

For courier deliveries:

If your order has not arrived within 14 working days from the date of placing your order it will be assumed lost.  Should you fail to report to us that your parcel has not arrived within this time and we have a signature of delivery from our courier, we will be unable to claim for loss of the item from our courier and therefore unable to replace your goods.

In the unlikely event that your order is not received and is ‘lost in the post’, please contact us and we will look into how and why the item has been lost.  If we establish that the order is definitely lost we will re-deliver the goods.

Should you wish us to re-dispatch your order immediately, you will be responsible for the cost until your investigation has been completed by our courier.  You must cooperate fully with us and our courier to avoid jeopardising your claim for loss.  Should your missing order arrive and you fail to inform us within 7 days of delivery to you then you will be liable for the cost of both the original and replacement order.

Refunds & Returns

We pride ourselves on delivering beautiful goods and each order is individually packaged with care and attention.  We want you to receive your delivery just as it left us but if for whatever reason you are dissatisfied, we do offer a returns policy on all our products.  

Please note we can only accept the return of items in their original condition, unused, resalable and exactly how they were received; unless the items are being returned due to damage, fault or receipt of items not ordered. Should any product not be returned to us in a fully resalable condition, we reserve the right to refuse a refund on the item.

You must contact us within seven days of receiving the goods to arrange to return the items to us, stating the reason for the return and specifying whether you would like an exchange or refund.  In the instance of damaged or faulty goods, please inform us within 24 hours so that we can arrange for a replacement product to be sent.  Alternatively, we will automatically offer a full refund if the goods are returned for reasons of damage or fault.  

Refunds or replacements will only be processed once we have received the good back at our premises.

For damaged or faulty goods, we will reimburse you in full for the product and postage (please include a copy of the receipt for the return delivery charge within the package) but for non-faulty goods, we will reimburse you for the product only.  

Please send all returns to: Blooming Baby Showers, 6 Doughty Street, Stamford, Lincolnshire PE9 1UT and retain a proof of postage.

Privacy & Data Protection Policy

This Privacy Policy sets out how Blooming Baby Showers uses and protects any information that you provide to us when using our website.
 
We are committed to ensuring that your privacy is protected and should we ask you to provide certain information by which you can be identified,you can be assured that it will only be used in accordance with this privacy statement.
 
We may collect the following information:

  • Your full name.
  • Contact information including address, postcode, telephone and email address.
  • Additional information relevant to customer surveys and/or offers.


How we may use your information
We require this information to provide a professional service, understand your individual needs and for reasons of:

-    Internal record keeping.
-    Improving our products and services.
-    Sending promotional emails about new products, special offers and additional information which we think you may find interesting.
-    Contacting you from time to time for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests and feedback.
 
Should you wish to be removed from our mailing list, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will remove you immediately.

Copyright
All material and software copyright 2012.  All rights reserved.

You are not permitted to copy any information, photos or graphic without written consent from Blooming Baby Showers.